Leading in the Knowledge Economy (LIKE)

In this training, we'll be answering some important questions about leadership and organisation, questions that become increasingly critical as our organisations become more and more information-dependent. In a nutshell: How do you create the conditions for business agility when the critical resources are 1) communication capacity, 2) decision-making capacity, and 3) the context everyone needs to make good decisions?

Our main focus will be the digital-age (though not necessarily technology-centric) organisation, in which product development, customer-focused service delivery, and organisational improvement are becoming increasingly integrated. With that come challenges of context and scale, which process-based approaches are ill-equipped to meet.

Your lens on the organisation will be the Deliberately Adaptive Organisation, a fresh, complexity-aware, and ground-up reconstruction of Stafford Beer’s Viable System Model. The diagnostic power of this classic model remains unrivalled, and to it we bring a truly 21st-century approach. We will help you work with rather than against…